New Policies to Prevent Transmission of COVID-19

We pride ourselves on not only providing superior medical treatment, but also for providing a caring and compassionate experience for you and your pet.  Please be aware that we are taking the ongoing health threat of coronavirus seriously and are implementing several policies in an effort to keep our staff and clients healthy.  Thanks for your understanding as we all work through this unique moment in time.

Social Distancing Measures:

• Our Boulder Road Veterinary Specialists location is now closed
  
• Only Petcardia staff will be allowed in exam and echo room
  
• Clients will no longer be permitted in the building with our staff
  
  • ring door bell outside and wait for Petcardia staff to collect their pet
    
  • ​Participate in the appointment over the phone

• pay by the following method (in order of priority)
  
  • by phone (keyed credit or Care Credit)
    
  • Credit card (keyed in)/Care Credit in person
    
  • Credit card with Smart Terminal (disinfect immediately after)
    
• Triage of Patients
  
  • No OFAs or HCM screenings while Colorado is under State of Emergency 
    
  • Stable patients should be scheduled with doctor’s approval only
    

Enhanced cleaning

• Sanitize rooms between appointments
  
• Sanitize client-side of front desk and their seating area between appointments
  
• Clean highly touched areas frequently throughout the day (target >3 times) – this includes phones, computer mice, door handles, light switches, keyboards, etc) 
  

Personal Responsibility

• Wash hands frequently
  
• Don’t touch your face
  
• Limit non-essential interactions (inside and outside of work)
  
• Wear mask if you’re coughing or sneezing without Covid – 19 symptoms 
  
• If you have symptoms of Covid-19 don’t come to work until after test results are negative or after 14 day quarantine if positive
  

---